Privacy Policy

What does this policy cover?

We are committed to safeguarding the privacy of users of website(s) operated by or on behalf of Gooch & Housego PLC and all the companies in the Gooch & Housego group, also known as G&H, group, (hereinafter “we/us/our”).

This statement explains how we collect, use and safeguard data (defined below) you provide when using our website. This statement forms part of the Terms of Use of the website.

Any personal information which may be collected from a G&H website will be treated in accordance with this privacy policy, the UK data Protection Act 1998 (this legislation itself compliant with the EU data protection directive of 1995), as amended and other applicable laws. For the purposes of the data Protection Act 1998, the data controller is Gooch & Housego PLC a company registered in England and Wales with the company number 00526832 (“we/us/our”). Registered office address: Dowlish Ford, Ilminster, TA19 0PF, United Kingdom. Gooch & Housego PLC is a private limited company acting on behalf of itself and its subsidiaries.

By using a G&H website, you consent to the collection and use of your information in the manner and for the purposes set out below.

What information We do collect

Information provided by you: When you send us an email or visit a G&H website, we may collect, from both public and private areas of the G&H website, personal information volunteered by you about you, including name, title, company, county, mailing address, email address, phone numbers, fax numbers, company size and area of operation, and content which you download, including technical guides, drawings and datasheets.

Information collected by Us: Our web server logs, browser cookies and local shared objects may collect details of your domain name, operating system, browser type, IP address, a unique identifier for your computer, or other access device and details of your visits to the website including, but not limited to, traffic data, location data, weblogs and other communication data, the services and resources that you access and your use of such resources. We refer to this information collectively as “data”. When you submit data you are agreeing to its transfer, storage and processing.

Cookies: We collect and store information about your visit to our website automatically using browser cookies (files which are sent by Us to your computer) or similar technology which We can access when you visit Our web site in future.

Where We store your data

When you are on a G&H website and are asked for data, you are sharing that data with G&H PLC and its subsidiaries. The data may be stored in the European Economic Area (“EEA”) or transferred to and stored at a destination outside the EEA. Data may be disclosed to and processed by staff operating outside of the EEA who work for Us, our subsidiaries, our related companies, and companies who we have contracted to process or store data on our behalf.

Other data collectors

The G&H website may also contain various links to third-party web sites. Third-party web sites may provide additional information, goods, services and/or promotions. These sites are owned and operated independently from us, and have their own separate privacy and data collection practices. Any data you provide to these web sites will be governed under the terms of their privacy policy, if any. We have no responsibility or liability whatsoever for the independent actions or policies of these independent sites, and are not responsible for the content or privacy practices of such sites.

How We use your data

We use your data to contact you with requested information, provide further information in respect of any products downloaded or purchased from us, provide information in respect of our events and sending marketing information for our products.

If you have done business with a G&H company, downloaded any information from the website, sent an inquiry or given us your e-mail address at a trade show, we reserve the right to provide you with marketing information from us, unless you unsubscribe to such communication.

We also use your data to:

  • Update our databases
  • Maintain a technical support history
  • Determine trends in your use of our products; which then aids in the design of new products and services
  • Process your inquiries
  • Measure the use of Our sites
  • Collect and analyze information on how the website is being used (in accordance with the appropriate terms of use)
  • To research and develop new services
  • Administer and improve the content of our sites and services

Disclosure of your data

Except as expressly stated in this policy or on our websites, we do not provide your data to third parties without your consent. We do share your data with G&H subsidiaries.

If you register and provide information to a forum or blog, the information you provide will be published for anyone to see.

We may occasionally share aggregated demographic data with our partners. This data is not linked to any personal information that can identify any individual person.

We use third parties to provide services on our behalf, including running promotions for. We will provide your relevant data to them solely for the purposes of the effective delivery of such services.

We may use your data if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of G&H, our customers, or others.

Your rights

We may, from time to time, send you email or direct mail regarding our products and services. You have the right to request us to not use your data for marketing communications. You can exercise your right by following the “opt out” instructions provided in our marketing communications.

You also have the right to access (review, correct, amend or delete) your data by contacting Us. You are responsible for providing G&H with accurate and complete personal information, and for contacting us if correction of such information is required. Please note that, to the extent permitted by Law, we may reserve the right to refuse unreasonable requests for access.

Please direct any questions concerning G&H’s privacy practices or any queries or requests in relation to your data to marketing@goochandhousego.com or The Marketing Dept., Gooch & Housego PLC, Dowlish Ford, Ilminster, TA19 0PF, United Kingdom.

Security of your data

We use industry-standard encryption technologies when transferring and receiving data. We have appropriate security measures in place to protect against any loss, misuse or alteration of information that We have collected. However, we cannot ensure or otherwise warrant the security of any information you provide to us or from the G&H website, and therefore you use the G&H website at your own risk.

Changes to this privacy policy

We may revise this privacy policy at any time by amending this page, and where appropriate, by notification on our website. You should check this page from time to time to review any changes We have made. Some of the provisions contained in this privacy policy may also be superseded by provisions or notices published elsewhere on our sites.