Applications Engineer

Job Category: Engineering

Reference: 001/TR

Location: Torquay

Gooch & Housego offer exciting and rewarding opportunities for motivated and talented people to join a team of like-minded, highly skilled colleagues who want to grow and succeed with our company.

Hiring talent to complement and grow our current teams’ skills and capabilities is a strategic priority to enable our plans for growth.

Our six business locations in the United States and four UK-based businesses employ across a broad range of functions including engineering and process, manufacturing, product management, supply chain and customer services, quality assurance, continuous improvement, compliance and finance.

Description

The successful candidate will join the Product Management and Applications Engineering group based in Torquay.  The role of Applications Engineer is primarily to respond to customer enquiries and combines both technical and commercial responsibilities. The successful candidate will be required to work closely with the Torquay manufacturing and engineering teams.

Job Responsibilities

  • Respond to customer enquiries in a timely manner.
  • Work closely with Engineering and Product Management Director (PMD) to respond to all technical questions and to write G&H specification responses.
  • Work with Manufacturing and Engineering to understand product costs and with the PMD to determine product pricing.
  • Keep customers informed of issues that affect quality and delivery.
  • Support new contacts helping them understand the most appropriate products for them and the variations which can be offered and to develop relationships with them.
  • To assist with the investigation of failed components when and if required
  • Produce marketing materials e.g. datasheets
  • Maintain the Fibre Optics section of the G&H website
  • Support G&H Sale activities at customer’s premises and trade shows

Knowledge, Skills and Experience

  • A relevant science or engineering degree is advantageous
  • Able to work within the product management group and communicate effectively with manufacturing and engineering staff.
  • Must be able to speak and write a good level of technical English

Background/experience in fibre optics and laser products would be advantageous

How to Apply

Resumes should be sent to ukjobs@goochandhousego.com